Privacy Policy
Effective Date: 05/11/2024
At Baskaran Enterprises (OPC) Private Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop with us. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
Personal Information
When you make a purchase, create an account, or sign up for our newsletter, we may collect personal information, such as:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (credit card details, UPI, etc.)
Non-Personal Information
We may also collect non-personal information automatically when you visit our website. This can include:
- IP address
- Browser type and version
- Operating system
- Pages you visit on our website
- Device type and screen resolution
- Referring website URL
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons) to enhance your shopping experience, personalize content, and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and settings.
You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including payment processing and shipping
- Provide customer support and respond to your inquiries
- Improve our website and services based on your preferences and browsing behavior
- Send you marketing communications, promotions, and updates (only if you’ve opted in)
- Detect and prevent fraud, unauthorized transactions, and account security issues
- Comply with legal obligations and resolve disputes
3. Sharing Your Information
We value your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information with trusted third parties in the following circumstances:
- Payment Processors: To complete transactions, we share necessary payment details with secure, PCI-compliant payment processors.
- Shipping & Delivery Partners: To deliver your orders, we share your shipping details with our logistics partners and courier companies.
- Service Providers: We may share your data with third-party service providers that help us manage our business, such as hosting providers, email marketing platforms, and analytics services.
- Legal Compliance: We may disclose your personal information if required by law, in response to legal requests, or to protect our rights, property, and safety.
4. Data Security
We implement a variety of security measures to protect your personal information. This includes encryption and secure access controls to prevent unauthorized access, disclosure, or misuse of your data.
However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
5. Your Rights & Choices
You have the following rights regarding your personal information:
- Access: You can request to view the personal data we hold about you.
- Correction: You can update or correct your information by logging into your account or contacting us directly.
- Deletion: You can request the deletion of your account and personal data, subject to any legal or operational requirements.
- Opt-Out: You can opt out of receiving promotional emails and marketing communications at any time by clicking the unsubscribe link in the emails or by contacting us directly.
To exercise these rights, please contact us using the details below.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
7. Third-Party Websites
Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we do not take responsibility for the content or practices of these websites. We encourage you to review the privacy policies of any third-party site you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal data about a child, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@yourwebsite.com
- Phone: [123-456-7890]