terms-and-conditions

Terms and Conditions of Use for Baskaran Enterprises (OPC) Pvt Ltd

Effective Date: 05/11/2024

Welcome to Baskaran Enterprises (OPC) Pvt Ltd (“we”, “our”, “us”). By accessing or using the website https://baskaranenterprises.com/ (the “Site”) or making a purchase, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of our Site, products, services, and any transactions conducted via our platform.

Please read these Terms carefully before using our Site or purchasing products. If you do not agree to these Terms, you must not use our Site or place any orders.

1. Acceptance of Terms

By accessing the Site and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms. We may update or modify these Terms from time to time, and the changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.

2. Modification of Terms

We reserve the right to amend or modify these Terms at any time, without prior notice. Any updates or changes to the Terms will be reflected on this page with a new effective date. If you disagree with any of the updated Terms, you must stop using our services immediately.

3. Eligibility and Registration

Age Requirement: You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our Site and place orders. By using the Site, you confirm that you meet these eligibility criteria.
Account Creation: You may be required to create an account to place an order or use certain services on the Site. During registration, you agree to provide accurate, current, and complete information, and you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

4. Product Information and Availability

Product Descriptions: We make every effort to provide accurate descriptions, images, and specifications of the products listed on the Site. However, we do not guarantee that the information is error-free. In case of discrepancies, we reserve the right to correct such errors and will notify you accordingly.
Availability: Product availability is subject to change without notice. We reserve the right to limit the quantity of products available for purchase, cancel any orders, or modify the pricing at any time.
Product Pricing: Prices displayed on the Site are in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without notice. The final price at checkout will include applicable taxes, shipping charges, and other fees.
Typographical Errors: In the event of a pricing error on the Site, we reserve the right to cancel or refuse orders placed at the incorrect price. You will be notified and given the option to proceed with the corrected pricing.

5. Order Process and Payment

Placing Orders: When you place an order on the Site, you are making an offer to purchase the product(s) selected at the stated price. We reserve the right to accept or decline your offer for any reason, including issues with product availability or payment authorization.
Order Confirmation: After you place an order, you will receive an order confirmation email containing the details of your purchase. This is not an acceptance of your order but a confirmation that we have received it.
Payment: We accept various payment methods, including credit/debit cards, net banking, and third-party payment platforms (e.g., UPI, PayPal). Payment will be processed via secure third-party payment gateways, and you agree to provide accurate and valid payment information. By submitting payment details, you authorize us to charge the specified amount for your order.
Currency: All transactions are conducted in Indian Rupees (INR). If you are using a foreign card or payment method, your bank may charge foreign exchange fees.

6. Shipping and Delivery

Shipping Costs: Shipping costs will be calculated and displayed during checkout, based on the delivery address and the shipping method selected. We may offer free shipping on select orders or promotional campaigns.
Processing Time: Orders will generally be processed within [X] business days of receipt. However, shipping times may vary depending on your location, product availability, and any external factors like weather or courier delays.
Delivery: We offer multiple shipping options, including standard and expedited delivery, through third-party carriers. Estimated delivery times are provided at checkout. We are not responsible for delays caused by the carrier or other unforeseen circumstances.
Incorrect Address: You are responsible for ensuring that your shipping address is correct. If a package is returned due to an incorrect address, you may be charged additional shipping fees.

7. Return and Refund Policy

Eligibility for Returns: We accept returns only for defective, damaged, or incorrectly shipped items. Returns must be requested within [X] days from the date of delivery.
Conditions for Returns: Products must be unused, in the original packaging, and in resalable condition. Returns of opened or used hardware products may be refused unless defective.
Return Process: To initiate a return, please contact our customer service team at [insert contact details]. We will provide instructions for returning the item and, if applicable, process a refund or exchange.
Refunds: Refunds will be issued to the original payment method. Processing times for refunds may vary depending on your payment provider and the nature of the refund.
Non-returnable Items: Certain items, such as custom-built hardware or items marked as “final sale,” may not be eligible for return. Please check product descriptions for any such restrictions.

8. Intellectual Property

Ownership of Content: All content on the Site, including text, images, logos, trademarks, graphics, software, and videos, is the property of Baskaran Enterprises (OPC) Pvt Ltd and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content from the Site without our prior written permission.
User Submissions: Any content you submit, such as reviews, comments, or feedback, becomes the property of Baskaran Enterprises (OPC) Pvt Ltd. You grant us a royalty-free, perpetual, and irrevocable license to use, modify, and publish such content.

9. Privacy and Data Protection

Personal Data: By using our Site, you consent to the collection and use of your personal information as outlined in our [Privacy Policy]. We take reasonable measures to protect your personal data and ensure compliance with applicable data protection laws.
Third-Party Links: Our Site may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

10. User Responsibilities

Prohibited Activities: You agree not to engage in the following activities:
- Violate any applicable laws or regulations.
- Attempt to interfere with or disrupt the functionality of the Site, servers, or networks.
- Use the Site for fraudulent purposes or to promote illegal activities.
- Engage in any activity that may harm or exploit minors.
Account Security: You are responsible for keeping your account details and password confidential. You agree to immediately notify us of any unauthorized use of your account.

11. Limitation of Liability

No Warranties: The products and services provided on the Site are offered “as is” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
Limitation of Damages: In no event shall Baskaran Enterprises (OPC) Pvt Ltd be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or any products purchased, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid for the product that is the subject of the claim.

12. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by and construed in accordance with the laws of India.
Dispute Resolution: Any dispute arising out of or in connection with these Terms or your use of the Site shall be resolved through negotiation or, if necessary, binding arbitration under the rules of the [Arbitration Association] of India. The courts of [City, State] shall have exclusive jurisdiction over any disputes not resolved through arbitration.

13. Force Majeure

We shall not be held liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, war, strikes, or any other event that prevents or delays our ability to fulfill orders.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions or concerns about these Terms or our services, please contact us at:

Baskaran Enterprises (OPC) Pvt Ltd
Email: [insert email address]
Phone: [insert phone number]
Address: [insert mailing address]
Website: https://baskaranenterprises.com/